Compensation for Medical Treatment Injuries
As of 1 December 2024, Viljandi Hospital has a valid compulsory liability insurance contract with PZU Insurance.
Insurer: PZU Kindlustus (AB “Lietuvos draudimas” Eesti filiaal).
Period of insurance cover: 1.12.2025-30.11.2026
Insured amount:
3 000 000 € per insurance period
300 000 € per insured event
€ 100 000 per beneficiary
Insured amount for non-pecuniary damage:
€ 100 000 per insured event
€ 30 000 per beneficiary
Submission of a claim: PZU Insurance Self Service.
To make a claim, please fill in the form at PZU Insurance Self Service and the insurer will contact you.
- the patient has suffered bodily injury, personal injury or death as a result of healthcare;
- the act or omission of diagnosis, treatment or any other medical procedure has caused damage;
- injury or other damage caused by the healthcare provider during the transport of the patient.
- Further information can be found in the law on compulsory liability insurance of healthcare providers: https://www.riigiteataja.ee/akt/121062024030
- medical expenses (including the cost of medicines);
- costs arising from increased needs of the patient (e.g. assistive devices, medical equipment);
- losses due to partial, total or temporary incapacity for work;
- funeral expenses;
- loss of maintenance;
- other pecuniary damage according to LOA § 129 and § 130 (https://www.riigiteataja.ee/akt/961235?leiaKehtiv#para129)
- non-pecuniary damage according to LO § 134 (e.g. moral damage).
- The insurer decides within 180 days whether the case is compensable.
- If necessary, further explanations will be requested from the treatment institution, which must be provided within 30 days.
- Compensation will be paid within a reasonable time after the extent of the damage has been determined.
Limits for compensation:
- up to €100 000 per patient;
- up to €300 000 per insured event;
- up to €3 million per insurance period (1 year);
- compensation for non-pecuniary damage up to €30 000.
- The claim must be brought within 3 years from the moment the victim became aware of the damage and the breach;
- The maximum time limit for filing a claim is 10 years from the date of the insured event;
- The claim must be submitted to the insurer within 4 weeks of the occurrence.